Program / Client Agreement

1. The Parties and What This Agreement Covers

This Program / Client Agreement (the “Agreement”) is between you (the “Client”) and [DEBT ANGEL LEGAL ENTITY NAME] (“Debt Angel,” “we,” “us,” or “our”). It governs your enrollment in and use of the Debt Angel debt-resolution program for qualifying unsecured debt (the “Program”). Please read it in full. It is written to be clear, not to hide anything.

2. What Debt Angel Is — and Is Not

Debt Angel is a consumer-controlled debt-resolution program. You choose which qualifying unsecured accounts to enroll, you fund a dedicated account that you own and control, and you review and approve every settlement before it happens.

Debt Angel is not a lender, credit repair organization, credit counseling agency, or law firm, and we do not provide legal, tax, or financial advice. The Program is not bankruptcy, a foreclosure-prevention or mortgage-modification program, a repossession-prevention program, or a short-sale service. Secured debts such as mortgages and auto loans, most student loans, taxes, and child support generally do not qualify. The Program is not available in all states, and some debts, creditors, and situations may not qualify.

3. Required Disclosures — Please Read Carefully

Federal law (the FTC Telemarketing Sales Rule) requires that you receive the following four disclosures before you enroll. We put them here, up front, in plain English.

3.1 Cost of the service

There are no upfront fees. Our fee is performance-based: it is typically [18–25]% of the enrolled debt (or of the savings achieved on it) and becomes due only after a debt you enrolled has been successfully resolved and you have approved that settlement. Any fee figure shown before then is an estimate; your actual fee is calculated only after a successful settlement. The specific fee method and percentage that apply to you will be stated in your customized agreement.

3.2 Good-faith estimate of how long it will take

Most Program plans run about 24 to 48 months. Your personalized estimate is shown in your plan view. Your actual timeline depends on how consistently you fund your dedicated account and whether your creditors choose to participate. This is a good-faith estimate, not a guarantee.

3.3 Amount you must save before a settlement

Before a settlement offer is made on any enrolled account, you must accumulate enough money in your dedicated account to cover a realistic settlement for that account plus the performance-based fee on it. Because accounts are resolved one at a time, the total that must be saved increases as your plan progresses. Your side-by-side plan view shows how your balance builds toward each resolution.

3.4 Negative consequences of stopping timely payments

A resolution program often involves letting accounts become or remain delinquent while balances are negotiated. If you stop making timely payments to your creditors:

• Your credit score can be damaged, often significantly, and negative marks can remain on your credit report for years.
• Creditors and collectors may continue collection efforts, add late fees and interest that increase the total you owe, and may file a lawsuit against you. Debt Angel is not a law firm and does not provide legal representation.
• Not all debts settle. Creditors are not required to negotiate or accept any offer.
• Forgiven debt may be taxable. The IRS may treat a forgiven balance (generally $600 or more per creditor) as taxable income, and you may receive a Form 1099-C, although exclusions such as insolvency may apply. Consult a tax professional.

4. Fees and How They Are Charged

• No fee is charged simply to enroll.
• A performance-based fee (typically [18–25]%) is earned only after an enrolled debt is settled and you have approved the settlement.
• Fees are paid from your dedicated account only after a settlement is reached and, where required, a payment toward that settlement has been made.
• No prepayment penalty. If you finish or leave the Program early, you pay nothing beyond fees already earned on debts that were actually settled.
• Your customized agreement will contain a complete fee schedule with the exact percentage and calculation method that apply to you.

5. Your Dedicated Account — Your Money, Your Control

• You fund a dedicated account held at an FDIC-insured institution, administered by an independent account provider.
• You own and control the funds at all times. Debt Angel does not take ownership of your settlement money.
• You authorize each deposit and each specific disbursement. No funds go to a creditor without your approval.
• The account provider’s separate agreement, fees, and privacy practices apply, and you should review them.

6. Canceling and Withdrawing — Your Right to Leave

• You may withdraw from the Program at any time, for any reason, without penalty.
• On withdrawal, you receive all remaining funds in your dedicated account — minus only performance-based fees already earned on debts that were actually settled and any account-provider fees — within seven (7) business days.
• Because there are no upfront fees, you are never charged for settlements that have not occurred.
• [ADD any additional cancellation, cooling-off, or refund rights required by your state(s), as confirmed by counsel.]

7. Your Responsibilities

• Provide accurate, current, and complete information, and keep it updated.
• Fund your dedicated account consistently as planned.
• Review communications, comparisons, and proposed settlements, and make your own decisions.
• Understand that you remain responsible for your debts and for reviewing any settlement documents before you approve them.

8. No Guarantee of Results

We do not guarantee that any particular debt will be settled, the amount or percentage of any reduction, the timeline, or any specific savings or credit outcome. Results vary based on your creditors, your balances and delinquency, your state, and your ability to fund your plan consistently. Any estimates or examples are illustrative only and are not an offer or a guarantee.

9. Credit and Tax Warnings

Participating in the Program may negatively affect your credit while accounts are delinquent, and recovery afterward is possible but not guaranteed. Forgiven debt may be treated as taxable income and reported on a Form 1099-C. We are not a law firm or a tax advisor, and nothing here is legal or tax advice. Please consult the appropriate professional about your situation.

10. State Availability

The Program is offered only in states where Debt Angel is authorized to operate and is subject to state-specific terms, fee limits, and disclosures. Availability, pricing, and terms may vary by state. See our state availability page, and note that additional state-required disclosures may be included in your customized agreement.

11. Privacy and Communications

Our handling of your information is described in our Privacy Policy, and your use of the Services is also governed by our Terms of Service. By enrolling you agree to those documents together with this Agreement.

12. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of [STATE], without regard to its conflict-of-laws rules. [SELECT AND HAVE COUNSEL DRAFT a dispute-resolution mechanism — for example, informal resolution first, then the agreed forum.] Nothing in this Agreement limits any non-waivable rights you have under applicable consumer-protection law.

13. How to Reach Us

[DEBT ANGEL LEGAL ENTITY NAME], [MAILING ADDRESS]
Email: support@debtangel.example
Phone: (000) 000-0000